UTILITIES
NATURAL GAS
The Board of Trustees is excited to announce that we are working with National Grid to bring additional gas service to Poquott. Gas can be used for heating, stoves, ovens, dryers, and other appliances. Homeowners would be responsible for paying for direct connections into the house and the conversion of appliances. National Grid is having a virtual meeting on February 4th at 4pm to answer any questions you may have on gas service.
See Information below for meeting details.
CURRENT STATUS:
- White Pine has been approved and has enough residents for the line to be run.
- Washington/ Chestnut also has been approved but still needs additional houses to make the gas line in the street free to the homeowners.
- Singingwood/Shen and China Lane have many interested residents once we have received enough completed applications we will go to National Grid to approve that line in the Village.
Gas Presentation by National Grid
PSEG RESOURCES for RESIDENTS
Medical Emergency Protection
Medical Emergency protection is for households where a resident has a serious illness or medical condition that would be aggravated by the absence of utility service. Initial medical emergency certification shall be effective for 30 days from the time PSEG Long Island receives it. If the medical condition is likely to continue beyond the expiration of this initial certification, subsequent renewal certifications could be granted upon a medical professional certification in 30-day increments (or 60-day increments if the condition is certified as “Chronic”). In order to qualify for extended protection through renewal, the account holder must demonstrate an inability to pay for service by providing information about liquid assets, income, and household expenses.
Enrollment forms must be submitted directly to PSEG.
However, residents with Medical Emergency Status are encouraged to notify Village Hall so that Village Security may lend assistance when possible during a power outage.
Additional Assistance Offerings
The Home Energy Assistance Program (HEAP) is a federally funded program that assists financially constrained New Yorkers with the cost of heating their homes in the winter months. Qualifications for HEAP benefits are based on household income, household size and primary heating source. Customers facing heat or heat-related energy emergencies may also qualify for emergency benefits. Registration for HEAP begins in early November.
In addition to heating assistance, HEAP offers several other ways to help customers facing financial challenges:
Cooling Assistance – this benefit is available for the purchase and installation of one air conditioner or fan if someone in the household has a medical condition.
Heating Equipment Repair & Replace – homeowners who qualify would be eligible to have a furnace, boiler or other direct heating equipment necessary to keep the home’s primary heating source working repaired or replaced.
Clean & Tune – eligible homeowners can receive energy efficiency services, which includes the cleaning of primary heating equipment, chimney cleaning, minor repairs, and installation of carbon monoxide detectors or programmable thermostats.
For more information on PSEG Long Island financial assistance programs, visit https://www.psegliny.com/myaccount/customersupport/financialassistance.
For more information on HEAP and federal programs, visit https://otda.ny.gov/programs/heap/#cooling-assistance.
For more information on energy and money saving programs and tips, visit https://www.psegliny.com/efficiency/.
PSEG Emergency Guidelines
CUSTOMER SAFETY:
- Downed wires should always be considered “live.” Stay at least 30 feet away from downed power lines and immediately call 911 to report downed wires.
- Electric current passes easily through water, so stay away from downed power lines and electrical wires. Don’t drive over – and don’t stand near – downed power lines.
- Downed lines will be hard to see in the snow and can potentially be hidden in deep snow. If you encounter large pools of slush or standing water, stop, back up and choose another path.
- To prevent carbon monoxide poisoning, do not run any gasoline-powered generators in a garage or any other enclosed space.
STAY CONNECTED:
- Download the PSEG Long Island mobile app to report outages and receive information on restoration times, crew locations and more.
- Report an outage and receive status updates by texting OUT to PSEGLI (773454). You can also report your outage through our app, website at www.psegliny.com/outages or with your voice using the Amazon Alexa or Google Assistant app on your smartphone.
- To report an outage or downed wire call PSEG Long Island’s 24-hour Electric Service number: 800-490-0075 or use our web chat feature at www.psegliny.com.
- Follow PSEG Long Island on Facebook and Twitter to report an outage and for updates before, during and after the storm.
- Visit PSEG Long Island’s MyPower map for the latest in outage info, restoration times and crew locations across Long Island and the Rockaways at https://mypowermap.psegliny.com/.
CABLE
While most of Brookhaven has restrictions with regards to their cable television services, Poquott Village is serviced by both Verizon Fios and AlticeUSA (formerly Optimum). While the Village Administration does not play a role in your service selection or quality below is some information that may help when troubleshooting your networks regardless of provider.
Network Connections
There are 3 principal service connection points where speed issues typically occur:
- At the pole (service provider’s responsibilty)
- From the pole to your modem (either above ground or underground service)
- From your modem to your home network (router, switches, ethernet, CAT5, CAT6, wifi, etc.)
Speed Tests should only be performed with a direct, wired connection to your modem as speed quality can vary greatly depending on your home network equipment. Wired connections from your modem to your router and other equipment will never be as fast as the connection at your modem. Wifi speeds are always slower than direct connections regardless of service provider. Altice/Optimum customers should compare their test results to the speed tier they are subscribed to.